• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • Personal Training
  • Shop
  • Blog
  • About
  • Contact

Impact Fitness®

Professional Personal Fitness Training

  • Book a FREE consultation
  • Online Personal Training
  • Product Reviews
  • Buying Guides
You are here: Home / Cancellation Policy

Cancellation Policy

I don’t have a “cancellation policy” as a primary policy for this type of situation.

I combine a “rescheduling policy” (mine is only 60 minutes!) and a rewards program.

For example, instead of charging £150 for 6 sessions, I charge £125 for 5 sessions, and give  you 1 bonus session when you show up for the first 5 without cancelling.

If you cancel prior to 60 minutes before your scheduled session, you lose your bonus session, but you can reschedule the session you can’t make.

If your training with me less than 3 times per week, you must reschedule your session within 7 days, otherwise I simply extend their program/package an additional training day.

If you no-show or cancel within 60 minutes of their scheduled session, they lose that days session plus their bonus session.

If you cancel greater than 10% of the time, then everything applies as above but they must cancel their session within 24 hours.

I think this is a fair policy whilst still allowing for situations that can occur, allowing you to continue with your program.

Premier Global REPS

Primary Sidebar

Impact Fitness Personal Training
Personal Training Associations

FREE Newsletter

Get email updates on special offers, workouts and more.

Privacy Policy

We respect email privacy

Recent Posts

Three Peaks Challenge Team

ClimbUp2Cancer Three Peaks Challenge Charity Walk

4 March 2022 By Adrian

New Impact Fitness Class

New Kettlebell Class Coming Soon!

4 November 2021 By Adrian

Impact Fitness Intro Video

New YouTube Channel Launched

10 September 2020 By Adrian

Search

Social Channels

Footer

Contact Us

Impact Fitness Ltd

Address: 32a High Street, Brackley, Northants NN13 7DS
Telephone: 01280 702516
Mobile: 07771847703
Email: enquiries@impactfitness.co.uk

Store Room

  • About
  • Charity
  • Cancellation Policy
  • Contact

About Impact Fitness

Impact Fitness was founded on the idea that buying fitness based products and services shouldn’t be hyped and oversold like so many aspects of the fitness world. We provide a high quality service as we want to help people to achieve goals without gimmicks. Whatever you do in life make sure it makes an impact. Read More…

Copyright © 2022 · Impact Fitness Ltd Company no 05487691 · All Rights Reserved
Impact Fitness" Registered Trademark no. UK00003045202
Impact Fitness is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk